The Storage Spot FAQs
General Facility Information
Where is your facility located?
The Storage Spot Sunnyvale is located near Mathilda and Fair Oaks with fast access to Highways 101 and 237. Our central location makes us easy to reach from nearby apartment communities, residential neighborhoods, and local businesses throughout Sunnyvale.
Do you have an on-site manager?
Yes. We have a friendly on-site resident manager who oversees daily operations, monitors the facility, and helps customers with anything they need. You can count on personal support and a watchful eye on the property.
What are your access hours?
You can access your storage unit from 6 am to 10 pm every day. These extended hours give you flexibility to stop by early in the morning, after work, or on weekends.
Is the facility clean and well-maintained?
Yes. Our on-site resident manager takes pride in keeping the property clean, organized, and welcoming. We maintain bright lighting, clean drive paths, and secure, well-kept units.
Do you offer a price guarantee?
Yes. We offer a 9-month price guarantee, meaning your rental rate will not increase for your first nine months. There are no hidden fees or teaser rates.
Storage Options and Unit Features
What security features do you offer?
The Storage Spot Sunnyvale offers strong security features, including:
- Individual alarms on every unit
- Bright LED lighting
- Surveillance cameras
- Controlled access gates with personalized codes
- On-site resident manager
Your belongings stay protected in a clean and secure environment.
What types of storage units do you offer?
We offer a range of storage unit sizes, including:
- 3x3 lockers
- Small and medium units
- Large drive-up units
- 10x20 enclosed units for indoor vehicle or small trailer storage
Whether you are storing personal items, business materials, documents, or a vehicle, we have flexible options to fit your needs.
Which storage unit should I choose?
If you are unsure which size you need, our team can help. You can also use our online storage unit size guide to compare units and see what fits. We are happy to recommend the right size based on what you plan to store.
Do you offer vehicle storage?
Yes. We offer:
- Outdoor parking for up to 10 vehicles
- Indoor vehicle storage inside 10x20 units
- Small trailer storage inside 10x20 enclosed units
Please note:
We do not offer RV storage or boat storage. Oversized vehicles and large trailers are not permitted.
If you are unsure whether your vehicle will fit, our manager can confirm dimensions.
Can I store business or medical documents?
Yes. Our mini lockers and small units are great for secure document storage, including:
- Accounting records
- Tax files
- Legal documents
- Medical billing and insurance paperwork
- Patient or client forms
- Archive boxes and banker boxes
A 3x3 locker can hold several file boxes or totes, making it a cost-effective option for small businesses and professionals.
Renting, Payment, and Specials
Do you offer any specials or promotions?
Yes. We offer seasonal promotions and discounts on select unit sizes. You can also ask about:
- Military discounts
- Business storage discounts
- Referral program savings
Call our office for current specials.
Can I pay my bill online?
Yes. You can pay online anytime from your phone, tablet, or computer. Online payments are the fastest and most convenient way to manage your account.
How do I get started?
You can:
- Rent a storage unit online
- Call our team for help
- Visit the facility for a quick tour
We are here to help you choose the right unit and get moved in quickly.
